🛡️ Safe Gaming

Responsible Gaming —
Your safety at 44k is our priority

44k believes that gaming should be enjoyable, not a burden. Our responsible gaming policy and tools help you play safely and in a healthy way.

Our Commitment

44k is deeply committed to building a safe, transparent, and responsible gaming environment for players in Bangladesh. We believe that online betting and casino games are truly enjoyable only when played in a controlled and mindful way.

Responsible gaming means playing within your budget, setting time limits to enjoy entertainment, and taking a break when needed. Our platform has a range of tools that help you keep full control of your gaming experience.

Remember — gaming is a form of entertainment, not a source of income. Following the responsible gaming rules at 44k is mandatory for every member. If you feel that gaming is having a negative impact on your life, contact our support team — we provide assistance in Bengali 24 hours a day, 7 days a week.

Key Responsible Gaming Tools

Here is a quick overview of the features 44k provides to help you keep your gaming in check.

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit amount. This reduces the risk of spending beyond your budget and keeps you in full control of your play. Lowering a limit takes effect immediately; raising one takes effect after 72 hours.

Set Time-Bound Sessions

Set a time limit for each gaming session. Once that time has passed, you will receive an automatic alert so you can make a conscious decision — whether to keep playing or take a break.

Self-Exclusion

If you feel you need a break, you can exclude yourself from the platform for a set period. Options include 30 days, 90 days, or a permanent break. No promotional communications will be sent while self-exclusion is active.

Time-Out Feature

If you need a short break, you can take a time-out ranging from 24 hours up to 30 days. During this period your account will be temporarily inactive and no deposits or bets will be possible.

Review Gaming History

You can view your betting history and a record of deposits and withdrawals from your account at any time. Understanding your own gaming patterns is an important part of responsible play.

24/7 Support and Guidance

If you have any concerns about your gaming, contact our Bengali-speaking support team via live chat — we are here 24 hours a day, 7 days a week. All matters are handled in complete confidence.

For Ages 21 and Over Only

To open an account at 44k and play any betting or casino game, you must be 21 years of age or older. Minors are completely prohibited from participating in any gaming activity. We verify age at registration and may request additional identification in cases of doubt.

Warning Signs of Problem Gaming

If you notice any of the following in yourself, it may be a sign of problem gaming. Take action in time.

  • You are spending more money than your budget allows and depositing again to cover the shortfall.
  • You find it hard to stop playing or take a break, and your mind keeps coming back to gaming.
  • You are spending more time gaming by cutting back time with family, friends, or work.
  • You keep betting to try to win back money you have lost — this thought comes up again and again.
  • You hide your gaming from family or friends, or are not truthful about it.
  • When you cannot game, you feel anxious, irritable, or mentally unsettled.
  • You are taking loans or borrowing money from others to fund your gaming activity.

Steps to Help Yourself

If you are experiencing a gaming problem, take action now — small steps can bring big change.

Take a Break

Enable time-out or self-exclusion from Account Settings — it will take effect immediately.

Talk to Someone

Open up to a family member or someone you trust. Seek help rather than carrying it alone.

Get Support

Contact 44k via live chat or send an email to [email protected] — your privacy is guaranteed.

Set Limits

When you return, set new deposit limits and session times — use what you have learned from the experience.

44k's Accountability

We do not just create rules — every step we take is made with your protection in mind.

Age Verification

We ensure that no one under 21 can take part in any betting or gaming activity on our platform. Age verification at registration is mandatory.

Data Protection

Your personal information and financial data are kept secure using SSL encryption and modern security technology. No information is shared with third parties.

Fair Play

All our games are sourced from verified providers and outcomes are determined using Random Number Generator (RNG) technology — there is no room for manipulation.

No Irresponsible Advertising

We do not run any advertisements or promotions that target minors or present gaming as a means of making quick money.

Transparent Bonus Terms

The terms and conditions of every bonus and promotion are published in clear, plain language so you can make decisions with full information.

Contact Us for Help

For any issue related to gaming, our team is here for you — completely confidential and non-judgmental support.

44k Support Centre

Our Bengali-speaking support team is always ready to handle any question or request related to responsible gaming.

Live Chat — Bengali support available 24 hours a day, 7 days a week
Complete confidentiality guaranteed — your information will never be disclosed
Self-exclusion requests — activated within 24 hours

Frequently Asked Questions

Find answers to common questions about responsible gaming here.

Log in to your account and go to the "Responsible Gaming" section in Account Settings. There you will find options to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. If you want to raise a limit, the change will take effect 72 hours after your request — this delay is intentional so you have time to reconsider the decision.

Both options are available. You can take a temporary self-exclusion for 30 days, 90 days, or 6 months, or you can request a permanent account closure. To return after a temporary break has ended, you will need to take a conscious, active step — your account will not be reactivated automatically.

The minimum deposit at 44k is ৳300 and the minimum withdrawal is ৳800. These limits apply to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawal requests are usually processed within 1 hour.

Age verification may require a National ID (NID), passport, or birth certificate. The details on the document must match the information you provided at registration. Allowing anyone under 21 to use an account is strictly prohibited.

Yes. If a family member believes that someone close to them is affected by a gaming problem, they can email [email protected] directly or reach out via live chat. Our team will assess the situation confidentially and take the necessary steps.

Yes. If your account has a withdrawable balance when self-exclusion is activated, you can request a withdrawal. Your account will be fully deactivated only after the withdrawal has been processed. Contact the support team for more details.

Play Safe, Have Fun

Enjoy the best games and betting experience at 44k with responsible gaming in place. Find more information in our FAQ or browse the games directly.